Leaves and Roots

Henry David Thoreau once said, “For every thousand hacking at the leaves of evil there is one striking at the root.”

A typical healthcare organization’s technology is largely a patchwork of providers (vendors) each with a system(s) responsible for communicating to the core system and none of the bolt-on systems communicating with each other. It is not an uncommon circumstance where a healthcare organization might buy or license at least 35 different products and services—just to manage the revenue cycle. A case could be made that switching in and out of bolt-on systems to gain some additional functionality or reduce…